Contact us form save , reply , delete from admin (VQMOD) 1.5.x
- $10.00 $9.50
| Supported OC Versions | 1.5.6.4 , 1.5.6.3 , 1.5.6.2 , 1.5.6.1 , 1.5.6 , 1.5.5.1 , 1.5.5 , 1.5.4.1 , 1.5.4 , 1.5.3.1 , 1.5.3 , 1.5.2.1 , 1.5.2 , 1.5.1.3 , 1.5.1.2 , 1.5.1.1 , 1.5.1 , 1.5.0.5 , 1.5.0.4 , 1.5.0.3 , 1.5.0.2 , 1.5.0.1 , 1.5.0 |
| VQMOD Required | No |
| License type | Single Domain |
| Support | Yes |
| Update | Yes |
TMD is an Offical Partner of OpenCart
View Profile: TMD OpenCart Extensions India
Introduction Of OpenCart Contact Us Form Save, Reply, Delete From Admin 1.5x
This extension saves, replies, and deletes your Contact Us inquiries in the database and shows them in the admin panel. From the admin panel, you can reply, view, and delete.
admin can send multiple replies or follow-up emails to customer inquiries. The module will automatically save the reply history.
Customers can contact us and the admin will save the whole data automatically into the database. Customers can write us the email in the HTML format or text format using the editor.
Inquiry Tracking and Management
All the inquiries made by people are saved in the module so that the admin can check these inquiries later. The record contains, the name, email, message, date of inquiry and how many times the admin has given the replies to the inquiry.
Total Replied count zero, reminds the admin that this inquiry is unanswered. When the admin gives the reply the counting will be increased to 1. This will make sure every inquiry made by the customer is answered.
The system's intuitive design ensures that every customer interaction is tracked and managed efficiently, fostering improved customer relations and streamlined communication workflows.
→ Count of Admin's Replies→ Name→ Email
→ Message→ Date→ Reply button
Efficient Inquiry Response System
The module will automatically take the customer's email id from the inquiry they made. This ensures that replies are directed accurately without requiring manual input from the administrator. Subject, message field. It uses the WYSISYG editor which helps the admin to add multimedia, HTML content or simple text.
Every response is meticulously logged in the inquiry's reply history. The admin can access the history to monitor communication progress. Also, the module will increase the reply number by 1. It will be shown on the inquiry list page.
It uses the website email configuration to send the reply to the customer email ID ensuring that communications are both seamless and consistent with your site’s operational protocols.
Review and Manage Reply History
Each record in the reply history includes essential details such as the customer's email, subject, message content, and the exact date and time of the response. This information provides a clear timeline of interactions for administrative review.
The admin can delete the unwanted replies from the inquiry reply history list allowing effective management of communication logs.
The date and time stamps on each reply help the admin to track the timing of give reply, ensuring timely follow-ups and understanding the intervals between communications. This feature aids in optimizing customer service efficiency and responsiveness.
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→ Email -
→ Subject → Message
→ Date - Time→ Delete Button
Features
The list contains the date of reply, message, customer email, and subject. Also, there is a delete button present to delete individual replies from the history.
This report gives the admin an overview of which customer inquiries need to have follow-up and convert to a sale. OpenCart Contact Us form save and reply module saves admin time and maintains the record for future use. Also, a customer's email ID can be used to send updates about a new product or service.
- 1. Easy Installation.
- 2. Do not overwrite any master files.
- 3. Free Support.
- 4. Save contact us from an inquiry into the database and show it in the admin panel with view, reply, and delete options.
- 5. reply to history.
- 6. delete replies history.
Usage
- 1. Go to the Administration Panel.
- 2. Click Contact Enquiry > Contact Enquiry.
- 3. From the home page open the Contact Us form and fill Contact Us form.
Support
Do you pre-sale questions or have questions about support? Please create a ticket. We will help you to get it working.
