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Overview Of MULTI VENDOR RMA ADDON
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Vendor RMA Add-on module allow sellers/vendors to offer customized process of return and warranty facility to their sold products to their customers. customer can get a refund or replacement.
sellers/vendors can manage RMA requests placed by the customers from their dashboard.
Module provides a better customer experience, which makes users come back and use the online shop again.. It gives users a simple platform to complete their purchase from the online shop with easy way.
Multivendor RMA Addon
Installation of Multivendor RMA Addon 4.x.x
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First of all install the Multivendor module and setup it, after that install the TMD Multivendor RMA Addon module and then it will start working.
Step 1: Zip Folder

Step 2
Go To Admin Panel > Extensions > Installer > Click Blue Button

Step 3: Upload TMD rma Module Zip

Step 4: After zip Upload Click Green Install Button

Step 5: Show Message (Success: The extension has been installed!)

Step 5
Go To Admin Panel > Extensions > Extensions > Select Module > Click TMD RMA Setting Green Install Button

First Generate Key then Enable Status and Then Save It

Step 6: After Reresh Page Show Menus

Step 7: Click On Return Menu Setting > General Setting Tab

Email Template Setting

Conversation Email Tamplate

Email Shortcut

Step 8: Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button

Please Create New Customer Account And Then Confirm Order

Step 9: Click On Order History And Than Click On Return Button

Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue


Step 10: Go To Admin Panel > Returns Manu > Click On View Button

Reply Admin To Customer


Step 11: Please Login Seller Account

Step 12: Customer Return Manu > Click On View button

Return History

Admin, Seller And Customer Can Communicate
Installation of Multivendor RMA Addon 3.x.x
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Step 1: Zip Extract
Step 2: One Folder

Step 3
Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image, system to system) (no core file effect)
Step 4
Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
Step 5
Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update

Step 6
Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It

Step 7: TMD Return Menu

Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status

Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer

Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
Email Shortcut

Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button

Please Create New Customer Account And Then Confirm Order
Click On Order History And Than Click On Return Button

Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue


Step 8
Go To Admin Panel > Returns Manu > Click On View Button

Reply Admin To Customer


Please Login Seller Account

Step 9: Customer Return Manu > Click On View button

Return History

Admin, Seller And Customer Can Communicate

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Installation of Multivendor RMA Addon 2.3.x
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Step 1: Zip Extract
Step 2: Two Folder

Step 3
Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image) (no core file effect)

Step 4
Go To Admin Panel > Extensions > Extension Installer > Click On Uplaod Button
Step 5: Upload TMD RMA XML File

Step 6
Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
Step 7
Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update

Step 8
Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It

Step 9: TMD Return Menu

Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status

Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer

Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
Email Shortcut

Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button

Please Create New Customer Account And Then Confirm Order
Click On Order History And Than Click On Return Button

Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue


Step 10
Go To Admin Panel > Returns Manu > Click On View Button

Reply Admin To Customer


Please Login Seller Account

Step 11: Customer Return Manu > Click On View button

Return History

Admin, Seller And Customer Can Communicate

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