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Overview Of MULTI VENDOR RMA ADDON
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Vendor RMA Add-on module allow sellers/vendors to offer customized process of return and warranty facility to their sold products to their customers. customer can get a refund or replacement.
sellers/vendors can manage RMA requests placed by the customers from their dashboard.
Module provides a better customer experience, which makes users come back and use the online shop again.. It gives users a simple platform to complete their purchase from the online shop with easy way.
Multivendor RMA Addon
Installation of Multivendor RMA Addon 4.x.x
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First of all install the Multivendor module and setup it, after that install the TMD Multivendor RMA Addon module and then it will start working.
Step 1: Zip Folder
Step 2
Go To Admin Panel > Extensions > Installer > Click Blue Button
Step 3: Upload TMD rma Module Zip
Step 4: After zip Upload Click Green Install Button
Step 5: Show Message (Success: The extension has been installed!)
Step 5
Go To Admin Panel > Extensions > Extensions > Select Module > Click TMD RMA Setting Green Install Button
First Generate Key then Enable Status and Then Save It
Step 6: After Reresh Page Show Menus
Step 7: Click On Return Menu Setting > General Setting Tab
Email Template Setting
Conversation Email Tamplate
Email Shortcut
Step 8: Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button
Please Create New Customer Account And Then Confirm Order
Step 9: Click On Order History And Than Click On Return Button
Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue
Step 10: Go To Admin Panel > Returns Manu > Click On View Button
Reply Admin To Customer
Step 11: Please Login Seller Account
Step 12: Customer Return Manu > Click On View button
Return History
Admin, Seller And Customer Can Communicate
Installation of Multivendor RMA Addon 3.x.x
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Step 1: Zip Extract
Step 2: One Folder
Step 3
Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image, system to system) (no core file effect)
Step 4
Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
Step 5
Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update
Step 6
Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It
Step 7: TMD Return Menu
Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status
Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer
Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
Email Shortcut
Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button
Please Create New Customer Account And Then Confirm Order
Click On Order History And Than Click On Return Button
Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue
Step 8
Go To Admin Panel > Returns Manu > Click On View Button
Reply Admin To Customer
Please Login Seller Account
Step 9: Customer Return Manu > Click On View button
Return History
Admin, Seller And Customer Can Communicate
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Installation of Multivendor RMA Addon 2.3.x
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Step 1: Zip Extract
Step 2: Two Folder
Step 3
Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image) (no core file effect)
Step 4
Go To Admin Panel > Extensions > Extension Installer > Click On Uplaod Button
Step 5: Upload TMD RMA XML File
Step 6
Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
Step 7
Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update
Step 8
Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It
Step 9: TMD Return Menu
Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status
Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer
Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
Email Shortcut
Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button
Please Create New Customer Account And Then Confirm Order
Click On Order History And Than Click On Return Button
Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue
Step 10
Go To Admin Panel > Returns Manu > Click On View Button
Reply Admin To Customer
Please Login Seller Account
Step 11: Customer Return Manu > Click On View button
Return History
Admin, Seller And Customer Can Communicate
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