Multivendor RMA Addon
  • Overview Of MULTI VENDOR RMA ADDON

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    Vendor RMA Add-on module allow sellers/vendors to offer customized process of return and warranty facility to their sold products to their customers. customer can get a refund or replacement.

    sellers/vendors can manage RMA requests placed by the customers from their dashboard.

    Module provides a better customer experience, which makes users come back and use the online shop again.. It gives users a simple platform to complete their purchase from the online shop with easy way.

Installation of Multivendor RMA Addon 3.x.x

    • Step 1: Zip Extract
      Step 2: One Folder
      Step 3
      Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image, system to system) (no core file effect)
      Step 4
      Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
      Step 5
      Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update

      Step 6
      Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It

      Step 7: TMD Return Menu

      Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status

      Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer

      Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
      Email Shortcut
      Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button

      Please Create New Customer Account And Then Confirm Order
      Click On Order History And Than Click On Return Button
      Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue

      Step 8
      Go To Admin Panel > Returns Manu > Click On View Button
      Reply Admin To Customer

      Please Login Seller Account
      Step 9: Customer Return Manu > Click On View button
      Return History
      Admin, Seller And Customer Can Communicate

Installation of Multivendor RMA Addon 2.3.x

    • Step 1: Zip Extract
      Step 2: Two Folder
      Step 3
      Upload these folder by ftp correct location for example (admin to admin, catalog to catalog, image to image) (no core file effect)
      Step 4
      Go To Admin Panel > Extensions > Extension Installer > Click On Uplaod Button
      Step 5: Upload TMD RMA XML File
      Step 6
      Go To Admin Panel > Extensions > Modifications > Click On Refresh Button
      Step 7
      Go To Admin Panel > Extensions > Extensions > Select Module > Click On TMD RMA Setting Green Install Button Then Sql Update

      Step 8
      Go to Admin Panel > System > Users > User Groups > Click Select All And Then Save It

      Step 9: TMD Return Menu

      Click On Return Menu Setting > General Setting Tab > Select Status,Add Max. Return Time Period , Select Return Order On This Status, Max. File Size, Add Return Reason And Return Status

      Email Template > When Customer Cancel The Order To Admin, To Seller, To Customer > When Customer Order Cancel Is Approved To Admin, To Seller, To Customer

      Conversation Email Tamplate > Conversation Email Template To Admin,To Seller, To Customer And Then Save It
      Email Shortcut
      Click On Multivendor Product Add To Cart Button And Then Click On Checkout Button

      Please Create New Customer Account And Then Confirm Order
      Click On Order History And Than Click On Return Button
      Select Reason For Return, Quantity, Message And Then Click On Green Upload Button And Continue

      Step 10
      Go To Admin Panel > Returns Manu > Click On View Button
      Reply Admin To Customer

      Please Login Seller Account
      Step 11: Customer Return Manu > Click On View button
      Return History
      Admin, Seller And Customer Can Communicate

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