Ticket System Pro

  • $20.00 $19.00
  7177
 

Compatiabilty

Supported OC Versions 1.5.6 , 1.5.6.1 , 1.5.6.2 , 1.5.6.3 , 1.5.6.4 3.0.3.2 , 3.0.3.1 , 3.0.3.0 , 3.0.2.0 , 3.0.1.2 , 3.0.1.1 , 3.0.0.0 , 2.3.0.2 , 2.3.0.1 , 2.3.0.0 2.2.0.0 , 2.0.3.1 , 2.0.2.0 , 2.0.1.1 , 2.0.1.0 3.0.3.2 , 3.0.3.1 , 3.0.3.0 , 3.0.2.0 , 3.0.1.2 , 3.0.1.1 , 3.0.0.0 , 2.3.0.2 , 2.3.0.1 , 2.3.0.0 2.1.0.2 , 2.1.0.1
VQMOD Required No

License details

License type Commercial
Support Yes
Update Yes

TMD is an Official Partner of OpenCart

View Profile: TMD OpenCart Extensions India

  

Overview of Ticket System Pro


TMD Ticket System Pro allows you to provide a complete customer care service and excellent support attendance.

It allows every customer to submit support requests in the most suitable manner.

This Extension enables customer support to receive, process, and respond to service requests without any hassle and it tracks pre and post-sale support inquiries.

So here you can create multiple departments to effectively manage inquiries.

Its Email Management System Make this Module More Effective.

It is connected with Notification Emails that updates both Customer and Admin.

Also, Admin can Design Email Template from the admin setting

This module is important for all E-Commerce store Owners and admin, with the help of this extension, customers can generate tickets for the store and the store owner can easily manage those tickets.

This ticket system pro module has all the capabilities that a professional ticket system needs to have.

TICKET SYSTEM PRO

TICKET SYSTEM PRO


What Does This Module For You


Improve customer relations and Build customer loyalty

Creates an advanced customer support management system

create multiple departments to manage tickets

View & reply to customer tickets from the admin panel

Send & receive email notifications


Ticket Alerts


You notified with every newly generated ticket. Email notifications come when a ticket is updated or generated. The administrator can design the email template which they prefer

This ticket system pro also has shortcuts for information of customer and link that you want to show in Email


Custom Features

- Customize Colors 

This Module is Fully Customize you can Make multiple changes from the admin panel Like

Change Font Colors, Heading Background, Button  Background Color, Button Text Color, and Many More Options Available.


- Customize Images Size

Images Size can Change From admin Panel Like 

Category Image, Category Detail page Image, Video Detail View image


- Custom CSS

if you are using Any of Custom theme in you opencart Store according to the theme you can set CSS code from admin panel because Sometimes we want to change little changes and we do these changes in our core file But with this Extension no need to change any core file, You can add CSS code in the admin panel. 


- Change Text

Changed any text of Module in Front Side of your Store. because Content Changes Options are available in the admin panel.


- Knowledge-base Module

 In this Module, we add Advance Feature that is Knowledge. this Knowledge option is category base with this you can separate it with the category.   


Core Features

- Rich of Feature Present in this Module

- Fully Customize Module

- Guest Tickets: no need to be a registered customer to open new tickets!

- Email notifications when a ticket is updated

- Separate assignment: each ticket can be assigned to Different purpose to avoid confusion

- From Left Block user's can see their Latest tickets

- Search Bar to Search for Tickets if one has many

- File attachments

- customer and admin can send and receive images along with tickets

- Filter Options are Available With this you can find Ticket Easily.

- Easily Manage Ticket System With Help of Create Diffident Department 

- Manage tickets from admin panel

- Create support departments and assign admin users to them

- Latest Article Describe Module Features, That Increase Sale of Your Store

- Closed Ticket can Delete From admin that helps you to manage your Store.

- Support Multi-Language

- Support Multi-Store

- No core file overwrite

- Easy to install & Manage

- Ocmod/Vqmod both available


- After the purchase of the module, we do not Want You to face any issue because customer sanctification is our first priority for that we generate documentation with steps these steps clear the problem of installation. Open link of documentation


Recommendation

The module works with All Version of OpenCart 2.x.x.x, 3.x.x.x, Default Theme, Journal Theme v2, journal theme v3 and Maximum All Custom Themes are Compatible


Support

For 30 days after your purchase, you can enjoy technical and feature support and this  Support is if You face any issue During Installation or any Custom theme. 


Support

For any question & suggestion, you are most welcome to submit your queries with us.

Also If you are looking for support, just create a ticket for prompt support and guidance.

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